Working from home for RPTU employees

On this page you will find summarized information that will support you during your home office work.

Please come back: This page will be improved continuously!

Required RPTU-Account

Every employee or student of the RPTU should have their own RHRZ account.

If no RHRZ account exists for employees, their supervisor can apply for one.

If you do not know your RHRZ account or password, please contact hotline(at)

Technical requirements at home

  • PC, Laptop
  • current operating system (for Windows at least version 8 with all updates)
  • up-to-date virus scanner
  • internet access directly via mobile Internet on the device or via a home network with Internet access
  • fixed network or mobile phone connection
  • if necessary, software for the use of a terminal server
  • if necessary, software for establishing a VPN connection

Forward phone calls

All calls to telephone extensions that have authorization for calls to the fixed or mobile network can be forwarded to the home office.

Note: No authorizations need to be enabled to set up call forwarding.

Most advanced option

With Unified Communications (UC), a modern application is available to you as an app or on the web to manage your telephone connection yourself, e.g.

  •     One phone number - multiple devices
  •     Forwarding according to caller or time
  •     Phone book
  •     Caller list and much more

Instructions and order UC

How to forward incoming calls

Per App or Web (UC - modern devices) (VPN required)

Forwarding phone calls

All incoming calls to telephone lines that are authorised to make off-campus calls to landlines or mobiles can be forwarded to your home office.

Note: No authorizations need to be activated to set up call forwarding.

If you cannot set up the call forwarding feature for your office-phone, e.g. because you are at home in your home office you can send an email to telefonie(at) they will set it up for you.

The following information is required to process your request:

  • Your First name and surname
  • Direct dialing at the RPTU
  • Your Telephone number at home that will receive ther forwarded calls

Please use an e-mail address of the RPTU for your request (the e-mail address must end with ""). We will then send you an e-mail, which you must confirm. Afterwards we will set up the forwarding for you.

If you return to the office later, you can end the forwarding yourself on most phones. Alternatively, please contact us again.

Set up forwarding

Analog (old) telephone connection

Dial *44, then the destination phone number with the 0 as prefix and finish the entry with #.

Example: *44 0 0631 123456 #

Newer telephone connections

Here the entry of the forwarding depends on the telephone model used. You can find the relevant information in the user user manuals.

Writing and receiving e-mails

There are several ways to read and write e-mails:

Use Webmail to process your e-mails without installing any additional software.


Set up your e-mail program on your local PC, laptop or your remote desktop (see 2 points "Remote access to your working environment").

Webmail access

Instructions for setting up your e-mail program

At the moment we only provide tutorials in German language:

Tutorials for setting up Exchange e-mail

Tutorials for setting up Communigate e-mail

Filesharing using Seafile

Use Seafile to exchange files with others or to synchronize files on different devices. Seafile is a privacy friendly alternative to services like Dropbox. No VPN is required.

SeaFile Rheinland-Pfalz is a cloud storage for all members of the universities and colleges of Rheinland-Pfalz.

All employees and students can log in with their login name and password of their university or college. Shibboleth can also be used as a login method on mobile devices and when using desktop clients.

External personell can use the Seafile server by invitation of an authorized user only.

SeaFile RLP Login (Web)

Log in to SeaFile with your personal account provided by your university/college.

Teamwork with the messaging platform Mattermost is a modern chat platform that enables real-time teamwork on all your devices. Mattermost is the underlying software.

You can simply log in via your internet browser or download the Mattermost app for use on your desktop computer or mobile device.

All employees of the various universities and colleges in Rhineland-Palatinate can log in to this Mattermost server using the Shibboleth login procedure with their login name and password from their respective university or college.
Therefore, use Shibboleth as your login method both in the browser and when using the Mattermost App.

The URL of the Mattermost server is:

Pay particular attention to the "https" in the server URL when using the Mattermost App. In the Windows app, you can add a display name for the Mattermost server, which you can choose freely, e.g. Teamwork RP.

Unfortunately, external persons cannot use

Login Teamwork RARP (Web)

Login process requires two steps. Log into Gitlab with your personal RPTU-Account or the account you are given by your university. You will be forwarded to .

 Download Mattermost App

(iOS, Android, Windows, macOS, Linux)

Teamwork using the collaboration platform Skype for Business

Video conferencing with Jitsi

Jitsi is an open source high quality video conferencing application with low latency.

This application has been developed for ad hoc video calls. The more participants you have in a call, the more resources you need for your hardware.

For best use, you are advised to limit the total amount of participants to six.

If you are planning on a conference exceeding 6 participants, you should keep the usage of video and audio streaming as low as possible.

Notice: The RHRZ is running the Jitsi server but cannot provide support for your conferences. We do appreciate your understanding.

Please use Jitsi only with the Google Chrome browser (or a chrome-based web browser) or with the client app available for Android and iOS.

Using other browsers may result in malfunction of the entire conference.

Starting a Jitsi video call in your browser

Use Chrome Browser or Jitsi Client only to avoid interferences affecting all participants.

Download Client from

Mobile App Jitsi Meet available for iOS, Android



Further information

on the RHRZ webpages

Remote access to your Windows working environment

Use our Windows Remote desktop server to view and work with your Windows work environment on your PC or laptop.

The RHRZ provides Windows servers on which you can work remotely from outside the campus. In this case the programs are executed on the server, the display and control is done on your own device. (Remote Desktop)

The Windows remote desktop servers (terminal servers) provide each RHRZ account holder access to their own Windows desktop environment with their personal home directory.

For remote access to their personal Windows desktop, students can use the terminal servers at the address "". Employees log in at "", employees of the central administration at "".

To connect to the servers from off-campus, establish the remote desktop connection to "", "" or "" via the gateway server rdsgate.uni‑ A VPN connection is not required.

Guide for ZV employees

If you use a service laptop, please use it as usual from home (with VPN connection to the RPTU).
Alternatively you can also use the option described for working on a PC.

If your workplace has been converted to a PC in the last few months, please use the address as described above. This will take you to a working environment similar to your PC, which is configured as on your PC. However, individual applications are not available. If you regularly use Citrix applications (e.g. HIS or MACH C/S), please read the additional instructions for ZV employees (to the right or below) to access them.

Instructions for external access

If you should run into problems setting up a remote desktop connection using a windows client you do have the option to use the Bitvise SSH client to establish a connection. Please follow the Bitvise instructions.

Additional instructions for ZV employees

Remote access to your Linux working environment

If you want to work under Linux, the terminal servers LINDA/LINDB or the high-performance computer Elwetritsch are available.

VPN is not required.

Linux-Terminalserver LINDA/LINDB

The two Linux terminal servers and offer a standard Linux desktop (MATE) with the common Linux applications.

All RHRZ account owners (employees*, students, guests of the RPTU) are entitled to access.

Access is possible via:

  • SSH or X2Go (VPN connection required)
  • RDP (through gateway server without VPN)

To set up an RDP connection from your Linux client, please follow the instructions to establish an RDP connection through the gateway server using the Linux application Remmina. If you are not using a Linux Client to set up the connection from, follow the instructions available for connecting Windows or MacOS Clients with the Windows remote desktop servers, but replace by or

Elwetritsch high-performance computer

The high-performance computer "Elwetritsch" offers a standard Linux desktop (MATE) with the most common Linux applications on the login nodes.

Access is possible via SSH, RDP and NX.

In addition, scientific applications such as Abaqus, ANSYS, Hyperworks, etc. can be used interactively with OpenGL support and extensive calculations can be performed via a batch system.

Employees* of the RPTU are authorized to access the system. Students can also be granted access to the RHRZ service portal by a member of staff.

VPN - Access to services in the RPTU network

For access from home to a few IT services of the RPTU, your computer or laptop must become part of the RPTU network. This is realizable with the software Anyconnect, which creates a so-called VPN connection. VPN stands for Virtual Private Network. Like through a tunnel, communication with other devices in the network is secured.

You will need your RHRZ account to establish a VPN connection.

A request

If it is not necessary please work without a VPN connection, in order to save resources for other users working from home.

Setting up VPN


 FAQ about VPN


Phone hotline

Tel.: +49 631 205-3170

E-Mail support request

(Please use a RPTU e-mail address if possible.)