Welcome!
This guide provides you with an initial overview of the services that the RHRZ offers specifically for students.
Whether you’re using the Wi-Fi on campus, checking your email, attending online lectures, or need to print something—here you’ll find not only the most important services but also detailed information and instructions on how to use them.
If you have any IT-related questions or problems, you can contact Support at any time:
- by phone via the hotline
- by email or through the ticket system
- or in person at one of our two RZ Service Centers
RPTU Account
The RPTU account is a personal user account provided to all students by the RHRZ. This account grants access to all IT services offered by RPTU at both campuses. Through this account, you not only have access to your email and Wi-Fi, but also to a wide range of specialized online resources and applications.
Example:
Account: mus77ter
Email: mus77ter@rptu.de
Email alias: auswahl(at)edu.rptu.de
(You can find a customized overview in Account Management)
During their studies, all students are assigned their own email account. The email address serves as the university’s official communication channel, through which important information and notifications are sent. In addition to your account address, you can choose an email alias in the account management section. An email alias is an alternative address that points to the same mailbox—so messages sent to the alias end up in the same mailbox.
Our tip: Checkyour email ! You’ll receive all study-related messages exclusively via email at your RPTU email address. To ensure you don’t miss any important information, we therefore ask you—in your own best interest—to check these messages regularly. Based on our experience, forwarding them to your personal email address is not recommended.
Study administration
To manage your studies, each campus currently has its own administrative program—these are not maintained by the Computing Center. In these administrative programs, you can:
- view the course catalog
- create your class schedule
- look up information on re-registration
- register for or drop exams
- view your grade report
E-learning
OLAT is the central learning management system (LMS) at RPTU. On this platform you will find assignments and exercises for your selected courses, as well as further information on this module or course. OLAT is not maintained by the Computer Center - if you have any questions about these platforms, please contact the units responsible for them.
WLAN and VPN
WLAN reception is available in most places at both locations, as well as in the respective branch offices. You can use the "eduroam" network with your RPTU account. Please note that you need to configure your end device to use Eduroam!
You need the VPN, an access to the university network, e.g. to access e-resources (books, journals or research articles) of the library, or to access internal RPTU pages, such as the service portal or QIS.
Help with IT problems
The RZ Service Center is your first point of contact for IT problems relating to your studies. We support both students and staff with questions and problems relating to IT services and programs used at RPTU. Our team is there for you personally during opening hours on both campuses - just drop by or give us a call.
We are happy to help!
