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Information on working from home (AdA)

for employees

Prerequisites

Prerequisite RPTU account

Every employee or student at RPTU should have their own RPTU account.

If no RPTU account exists for employees, this can be requested by their supervisor.

If you do not know your RPTU account or password, please contact the RZ Service Center.

Technical requirements at home

  • PC, laptop
  • Current operating system (for Windows at least version 8 with all updates)
  • up-to-date virus scanner
  • Internet access directly via mobile Internet on the device or via a home network with Internet connection
  • Landline or cell phone connection
  • Software for using a terminal server, if required
  • Software for setting up a VPN connection, if required

Forwarding telephone calls

All calls to telephone connections that have authorization for calls to the fixed or mobile network can be forwarded to the home office.

Note: No authorizations need to be activated to set up call forwarding.

State-of-the-art option

Unified Communications (UC) provides you with a modern application as an app or on the web to manage your telephone connection yourself, e.g.

  • One telephone number - multiple devices
  • Forwarding according to caller or time
  • Phone book
  • Caller list and much more.

Instructions and ordering UC

How to forward?

With UC via app or web

https://phone.uni-kl.de (VPN required)

By number sequence

Dial *44, then the destination phone number with the 0 as the area code and end the entry with #.

Remove forwarding:

Dial #44

Writing and receiving e-mails

There are several ways for you to read and write emails:

Use Webmail to process your e-mails without having to install additional software.

or

Set up your e-mail program on your local PC or laptop or on your remote desktop (see 2 points "Remote access to your working environment").

Webmail access

Read email directly

using the webmailer - no app required

Shared file exchange via Seafile

Use Seafile to share files with others or to synchronize files on different devices. Seafile is a privacy-friendly alternative to services such as Dropbox. No VPN is required.

SeaFile Rheinland-Pfalz is a cloud storage service for all members of universities and colleges in Rhineland-Palatinate.

All employees and students can log in with their university or college login name and password. Shibboleth must also be used as the login method on mobile devices and when using desktop clients.

External persons can only use the Seafile server after being invited by an employee.

SeaFile RLP Login (Web)

Log in to SeaFile with your personal account provided by your university/college.

Teamwork with the chat platform Mattermost

teamwork.rarp-kl.de is a modern chat platform that enables teamwork in real time on all your devices. Mattermost is the underlying software.

You can simply log in via your internet browser or download the Mattermost app for use on your desktop computer or mobile device.

All employees of the various universities and colleges in Rhineland-Palatinate can log in to this Mattermost server using the Shibboleth login procedure with their login name and password from their respective university or college.

Therefore, use Shibboleth as a login method both in the browser and when using the Mattermost app.

The URL of the Mattermost server is: https://teamwork.rarp-kl.de

Pay particular attention to the "https" in the server URL when using the Mattermost app. Under Windows, you can also assign a display name for the Mattermost server in the app, which you can choose freely, e.g. Teamwork RP.

Unfortunately,external persons cannot use teamwork.rarp-kl.de.

Login Teamwork RARP (Web)

Two-step login process. Log in to Gitlab with your personal account provided by your university/college. You will then be redirected to the Mattermost platform teamwork.rarp-kl.de.

Download Mattermost App

(iOS, Android, Windows, macOS, Linux)

Video conferencing with the Jitsi tool

Jitsi is an open source high quality video conferencing application with low latency.

This application has been developed for ad hoc video calls. The more participants you have in a call, the more resources you need for your hardware.

For best use, you are advised to limit the total amount of participants to six.

If you are planning on a conference exceeding 6 participants, you should keep the usage of video and audio streaming as low as possible.

Notice: The RHRZ is running the Jitsi server but cannot provide support for your conferences. We do appreciate your understanding.

Please use Jitsi only with the Google Chrome browser (or a chrome-based web browser) or with the client app available for Android and iOS.

Using other browsers may result in malfunction of the entire conference.

Starting a Jitsi video call in your browser

Use Chrome Browser or Jitsi Client only to avoid interferences affecting all participants.

Download Client from jitsi.org

Mobile App Jitsi Meet available for iOS, Android

FAQ

on jitsi.org

More information about Jitsi

on the pages of the RHRZ

Video conferencing with the Zoom tool

Zoom is a video conferencing tool that offers video conferencing in good quality and with low latency.

Meetings with up to 300 participants can be opened in Zoom.

For webinars/large events, up to 500 participants can also be requested. There are 50 licenses available for parallel webinars/large events.
As well as 2 licenses for large events with up to 1,000 people. Please note the processing time of at least 1 day.

Zoom is available to all employees, lecturers and students at RPTU with an RPTU account. It is not possible to log in to Zoom via a functional account under the given license!

For existing Zoom accounts, refunds can be made either to the individual user themselves or to your RPTU account.

Do not exchange confidential information or sensitive personal data via Zoom.

 

Recordings: Please observe the legal information. It is not permitted to record the non-publicly spoken word of others without authorization § 201 para. 1 no. 1 StGB. Further information can be found in the Recordings section.

 

By using Zoom, you accept the terms of use and privacy policy.

 

Support for the application itself is provided exclusively by the manufacturer.

Start Zoom conference in the browser

You can log in via Shibboleth.

Download the Zoom app at zoom.us

Mobile app Zoom Cloud Meetings available for iOS, Android

Web conferences with the DFNconf tool

Employees of TU Kaiserslautern with a valid RPTU account can use the DFNconf web conference portal (with the video platform Pexip or the e-learning platform Adobe Connect) via the German Research Network (DFN).

Pexip meetings:

  • Up to 23 participants
  • Participation in the meeting via: Web browser, telephone, Skype for Business, smartphone (Pixip app for Android/iOS)

Adobe Connect meetings:

  • Up to 200 participants
  • Participation in the meeting via web browser

Detailed information and instructions can be found directly at DFN. (Please also note the sub-items in the menu on the left).

The service itself can be accessed at https://www.conf.dfn.de/.

Regularly updated information from DFN

on the latest developments and the current availability of DFNconf

Netiquette for video conferences

How to make the video conference a success. Practical tips for all participants.

Remote access to your Windows working environment

Use our Windows remote desktop server to display and work with your Windows working environment on your PC or laptop.

The RHRZ provides Windows servers on which you can work remotely from outside the campus. In this case the programs are executed on the server, the display and control is done on your own device. (Remote Desktop)

The Windows remote desktop servers (terminal servers) provide each RHRZ account holder access to their own Windows desktop environment with their personal home directory.

For remote access to their personal Windows desktop, students can use the terminal servers at the address "win-ts.edu.rptu.de". Employees log in at "win-ts.rptu.de", employees of the central administration at "win-ts.zv.rptu.de".

To connect to the servers from off-campus, establish the remote desktop connection to "win-ts.edu.rptu.de", "win-ts.rptu.de" or "win-ts.zv.rptu.de" via the gateway server rdsgate.uni‑kl.de. A VPN connection is not required.

Employees of the central administration (ZV) can also access special administration software (such as HIS or MACH C/S) from off campus. You can find out how to do this in an additional Instructions for ZV employees.

Guide for ZV employees

If you are using a work laptop , please use it from home as usual (with a VPN connection at RPTU).
Alternatively, you can also proceed as described under "Are you otherwise working on a PC?".

If your workstation on campus has been switched to a PC in the last few months, please use the address ts.uni-kl.de as described in the instructions for access from outside to connect from your Windows PC or Mac. This will take you to a working environment similar to your PC, which is configured in the same way as on your PC. However, individual applications are not available.
If you regularly use Citrix applications (e.g. HIS or MACH C/S), please follow theadditional instructions for ZV employeesto access them.

Instructions for external access

If you should run into problems setting up a remote desktop connection using a windows client you do have the option to use the Bitvise SSH client to establish a connection. Please follow the Bitvise instructions.

Remote access to your Linux working environment

If you want to work under Linux, you can use the terminal server or the Elwetritsch high-performance computer.

VPN is not required in every case.

Linux terminal server

The two Linux terminal servers "linux-ts1.rptu.de" and "linux-ts2.rptu.de" offer a standard Linux desktop (MATE) with the common Linux applications.

All holders of an RPTU account (employees, students, guests of RPTU) are entitled to access.

You have the following options for logging in to the computers:

  • SSH or X2go(VPN connection required)
  • Remote desktop (via the gateway server rdsgate.uni-kl.de without VPN)

 

For a remote desktop connection from your Linux system, follow the instructions for the Connection via the gateway server (Linux). If you do not establish the connection from a Linux system, please follow the available instructions for connecting to the Windows remote desktop servers under Windows or MacOS. (Replace ts.uni-kl.de with linux-ts1.rptu.de or linux-ts2.rptu.de).


High-performance computer Elwetritsch

The high-performance computer "Elwetritsch" offers a standard Linux desktop (MATE) with common Linux applications on the login nodes.

Access is possible via SSH, RDP and NX.

In addition, scientific applications such as Abaqus, ANSYS, Hyperworks etc. can be used interactively with OpenGL support and extensive calculations can be carried out via a batch system.

Employees at RPTU are entitled to access. Students can also be granted access by a member of staff via the RHRZ service portal.

VPN - Access to services on the network at RPTU

To access a few RPTU IT services from home , your computer or laptop must become part of the RPTU network. This is done with the WireGuard software, which establishes a so-called VPN connection or VPN tunnel. VPN stands for Virtual Private Network. Data is exchanged between your computer and the network at RPTU in encrypted form via a "tunnel".

Support online and on campus

Support ticket

[Translate to englisch:] Stellen Sie Ihre Supportanfrage in unserem Ticketsystem. RHRK-Account notwendig.

Guidance

Zu unseren Dienstleistungen finden Sie hier eine Vielzahl hilfreicher Anleitungen