Sophos Anti-Virus migration

Microsoft Windows:

1. uninstall the previous Sophos software via the Control Panel ("Programs and Features"). It is important to uninstall all components of the Sophos software (Anti-Virus, AutoUpdater, etc.).

2. complete the uninstallation by restarting the PC!

3. download and install a new Sophos installation file from the service portal(https://serviceportal.rhrk.uni-kl.de ->Downloads->Sophos->Windows ->SophosEndpoint.exe)*.

4. check in the taskbar after some time whether the Sophos symbol is displayed and updates are obtained as usual.

* The installation runs completely in the background and does not require any additional input.If problems occur, you can also use the "Alternative Installer" (also available in the service portal). Please ensure that you enter the correct update path as specified in the Sophos installation instructions.

Mac & Linux:

1. unlike Windows, no reinstallation is required, but the new update path should be specified in the Sophos Anti-Virus software settings(http://www.rhrk.uni-kl.de/software/lizenzen/sophos/install-konfig-sophos/schnellkonfig-sophos/).

The old update server (Virus.uni-kl.de/*) will be shut down on March 31, 2014. We would like to ask you to carry out the steps listed above to protect your system and your personal data.

If you have any questions or problems, please do not hesitate to contact the RHRK hotline team.