General information:

• If you want to fill out several similar forms one after the other, press the "Back" button of the browser after the PDF has been generated. The form will then contain all the data from the previous application so that fields with the same content do not have to be entered again.
• We can only process applications once we have received the signed printout of the PDF. This can also be scanned and sent by e-mail.

Type of order:

• New installation, a new telephone will be installed and a new telephone number assigned.
• Relocation, you are informing us that your telephone needs to be moved to another room. As a rule, this requires changes to the configuration of the telephone system, so simply "replugging" the telephone is not sufficient.
• Decommissioning, the telephone connection is switched off and the telephone is dismantled. By decommissioning, you ensure that no further costs are incurred via this connection.
• Other, this is to inform us of any other changes you wish to make, e.g. changes to authorizations. Please state the desired changes in the comments field. If it is not just a change of rights, a detailed description is helpful for us.

Participant data

This is data about the telephone user or the telephone to which the request relates.

Subscriber no. (if available): This is the telephone number of the telephone to which the request relates. In the case of a new installation, this number is not known and the field should remain empty.

Last name / First name: the name of the telephone user. This appears in the spelling specified here for other users in the display, usually in the form: Last name and first letter of the first name. For telephones without a direct personal reference (e.g. in seminar rooms or laboratories), please enter the building/room number in the "Surname" field, followed by a description (e.g. "Seminar room"). For fax numbers, please enter "Telefax" and the faculty or surname in brackets. (e.g. "Telefax (RHRZ)" or "Telefax (Prof. Surname)")

Note: Callers can activate number suppression to prevent the name from being displayed.

RPTU account name: The name of the telephone user's RPTU account. If their RHRZ email address is "name@rhrk.uni-kl.de", then "name" is their account name. This information is helpful for our internal user administration. For telephones without a direct personal reference, please enter the RPTU account name of the person responsible for this telephone here.

Building / room: The building and room in which the telephone is located or will be located after a move.

Building (old) / room (old): The building in which the telephone is located before the move. These fields are only visible in relocation orders.

Authorization:

• No selection: means that the previous rights do not change. In the case of a new installation, something should be selected here (otherwise the in-house telephone authorization is assumed)
• House phone: only phones within the RPTU can be called from this phone. There are no charges for such calls.
• Long-distance office: Calls can also be made from this telephone to any telephone number within Germany (including mobile telephones, of course).
• International office: there is no restriction on the telephone numbers that can be called from this telephone. Calls abroad generally incur significantly higher charges than domestic calls.

External call forwarding: If "yes" is selected here, the telephone user can configure call forwarding to external numbers (e.g. their mobile phone number). Charges are incurred for each call diverted from the telephone to the external device. Very high charges may be incurred for call forwarding to mobile numbers, especially in combination with roaming. When selecting External call forwarding, the International office authorization is automatically activated.

Contact for feedback or questions

Contact details of the person who should receive feedback on the status of the application and who is available for any queries regarding the application.
Information on the processing status is sent by email. Any queries will be sent by e-mail or by telephone.

Accounting data / cost center owner

This information is required for billing the costs incurred.

Cost center (fees): Cost center for regular charges

Cost center (connection): Cost center for a new telephone to be connected. The costs for the telephone and the connection are booked as one amount.

Last name / first name: Name of the person responsible for the cost center. This person must also sign the application.

Additions:

Execution not before: A date for the earliest possible implementation can be entered here. In the case of applications for relocations, the date of the relocation should be entered here. If this is not yet known exactly, please write a corresponding comment.

Comment: If in doubt, please enter additional detailed information here and when installing a new telephone or replacing a telephone with an IP-capable device, the length of the connection cable is required. There is a choice of 2m, 5m and 10m.

Note: This field can be enlarged to allow longer remarks to be entered more clearly.